About This Role
- Clean and service assigned guest rooms according to established hotel standards.
- Make beds and replace bed linens as required.
- Dust, polish, and sanitize furniture, fixtures, and surfaces.
- Vacuum carpets, mop floors, and clean balconies where applicable.
- Clean and sanitize bathrooms, including toilets, showers, bathtubs, sinks, mirrors, and fixtures.
- Replenish guest amenities, toiletries, towels, linens, and in-room supplies.
- Ensure minibars, coffee stations, and guest supplies are replenished where applicable.
- Empty trash bins and dispose of waste appropriately.
- Inspect rooms to ensure they meet quality and cleanliness standards before releasing them for occupancy.
- Report any maintenance issues, damages, or missing items to the Housekeeping Supervisor promptly.
- Report lost and found items in accordance with company procedures.
- Maintain housekeeping carts, equipment, and storage areas in a clean, organized, and fully stocked condition.
- Follow all health, safety, sanitation, and infection control procedures.
- Handle guest requests courteously and efficiently or refer them to the appropriate department.
- Respect guest privacy and comply with all security and confidentiality policies.
- Clean corridors, stairways, service areas, and other designated public spaces as assigned.
- Assist with deep cleaning projects and special cleaning assignments.
- Support laundry operations when required.
- Ensure cleaning chemicals and equipment are used safely and stored correctly.
- Maintain productivity standards while ensuring quality service.
- Attend departmental meetings and participate in training sessions.
- Perform any other duties assigned by management.
Required Skills
Attention To Details
Cleanliness
Organizational Skills
Team Player
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